Call to Report an Outage

To report an outage call

1.888.440.1990

Text to Report an outage

To report an outage at your address simply

Text OUT to 888-440-1990

STEMC will communicate that the outage is received and send a link to our outage map.

Update your phone number

Whether you report outages via phone call or text it is very important to make sure STEMC has a valid cell phone number on your account.

To update, please call your local STEMC office.

The system will update overnight & you may opt-in to the outage texting notification system the following day.