Call to Report an Outage
To report an outage call
Text to Report an outage
To report an outage at your address simply
Text OUT to 85700
STEMC will communicate that the outage is received and send a link to our outage map.
Update your phone number
Whether you report outages via phone call or text it is very important to make sure STEMC has a valid cell phone number on your account.
To update, please call your local STEMC office.
The system will update overnight & you may opt-in to the outage texting notification system the following day.
New to Texting Outages??
If you have never used our Texting Outage Notification System, never fear! It is simple!
Click the button below and follow the steps to update your contact information, opt-in, report outages and check the status of your outage.
Alternatively, you may still call our outage line at 1.888.440.1990.