Online Member Portal 

Note: New (Oct 2021) online payment system requires new registration. Your login information from the old system WILL NOT WORK on the new Member Portal. 

Pay Online     More info

• Members may pay their bill online using the following payment methods:
  • Electronic Check
  • Debit Card
  • Credit Card - $1,000 transaction limit per account per month.

• Members may download the Mobile App by searching for Southwest Tennessee EMC on the App Store or Google Play.

Mobile App

• Download the Mobile App by searching for Southwest Tennessee EMC on the App Store or Google Play Store.

In Person

• You may pay in person at our district offices located in Brownsville, Jackson, Covington, Henderson, and Atoka.

• A minimum payment  of the lesser of $20 or the actual account balance is required for payments made to a Member Services Representative in the office.

• Our Member Service Representatives will be glad to assist you with other services as well.

PaySite Kiosk

• at the Brownsville, Covington, Henderson or Atoka offices.

  • 24 hours a day, 7 days a week.

• Exxon-Tiger Mart, 2070 Hwy 64 East, Whiteville, TN
  • 6 am to 10 pm, 7 days per week

• Food Giant, 1727 S. Highland Ave., Jackson, TN
  • 7 am to 9 pm, 7 days per week

• Food Giant, 2596 Christmasville Rd., Jackson, TN
  • 7 am to 9 pm, 7 days per week

• There is no minimum payment and no fee for paying via Kiosk.
• PaySite Kisoks accept 
  • Cash - Kiosks do not give change.
  • Personal Check
  • Debit Card
  • Credit Card - $1,000 transaction limit per account per month.

By Phone

866.539.6185

• Members may pay their bill by phone using the following payment methods:
  • Electronic Check
  • Debit Card
  • Credit Card - $1,000 transaction limit per account per month.

By Mail

• We gladly accept payment by mail.

• Be certain to allow at least 7 days for postal delivery.

• To insure accurate processing, please detach and return the lower portion of your bill.

• Payment must be received on or before the due date to avoid a late fee.

MAIL PAYMENTS TO:

Southwest Tennessee EMC

P.O. Box 55360

Little Rock, AR  72215