My Payment Options
Members have many payment options available.
See details below.
Online Member Portal
Note: New (Oct 2021) online payment system requires new registration. Your login information from the old system WILL NOT WORK on the new Member Portal.
- Members may pay their bill online using the following payment methods:
- Electronic Check
- Debit Card
- Credit Card - $1,000 transaction limit per account per month.
- Members may download the Mobile App by searching for Southwest Tennessee EMC on the App Store or Google Play.
Mobile App
- Download the Mobile App by searching for Southwest Tennessee EMC on the App Store or Google Play Store.
In Person
-
You may pay in person at our district offices located in Brownsville, Jackson, Covington, Henderson, and Atoka.
-
A minimum payment of the lesser of $20 or the actual account balance is required for payments made to a Member Services Representative in the office.
-
Our Member Service Representatives will be glad to assist you with other services as well.
PaySite Kiosk
-
at the Brownsville, Covington, Henderson or Atoka offices.
-
24 hours a day, 7 days a week.
-
- Exxon-Tiger Mart, 2070 Hwy 64 East, Whiteville, TN
- 6 am to 10 pm, 7 days per week
- Food Giant, 1727 S. Highland Ave., Jackson, TN
- 7 am to 9 pm, 7 days per week
- Food Giant, 2596 Christmasville Rd., Jackson, TN
- 7 am to 9 pm, 7 days per week
- There is no minimum payment and no fee for paying via Kiosk.
- PaySite Kisoks accept
- Cash - Kiosks do not give change.
- Personal Check
- Debit Card
- Credit Card - $1,000 transaction limit per account per month.
By Phone
866.539.6185
- Members may pay their bill by phone using the following payment methods:
- Electronic Check
- Debit Card
- Credit Card - $1,000 transaction limit per account per month.
By Mail
-
We gladly accept payment by mail.
-
Be certain to allow at least 7 days for postal delivery.
-
To insure accurate processing, please detach and return the lower portion of your bill.
-
Payment must be received on or before the due date to avoid a late fee.
MAIL PAYMENTS TO:
Southwest Tennessee EMC
P.O. Box 55360
Little Rock, AR 72215